STYLEman uses flexible costing formats to allow you to build up the standard costs of a style using the components you use in your business. The component parts of a style costing can be built up automatically from freight, quota and duty tables in STYLEman PLM, with additional items such as overheads or margins either calculated on a percentage basis or entered manually. STYLEman also supports costing at the warehouse level, to cater for the differential costs when holding stock (say) within and outside the EU.
The initial product costing is used as a standard base and all inbound purchase order actual values are recorded and compared to the base costing for real margin analysis.
All contacts made to your organisation from a customer can be recorded and analysed in STYLEman. Each occurrence is given a contact analysis code and allows the recorder to write detailed description of the event and either close it immediately (with a contact resolution analysis code) or leave it outstanding with an expected resolution date, time and responsibility.
At this point, the contact record may be left with the operator that recorded the call or reassigned to another operator, in which case it will appear in their list of Tasks.
Sales Order Processing
Finished goods inventory is reserved against sales orders using either bulk automatic or manual allocation.
Bulk allocation uses rule sets to define which orders should be selected for allocation by use of a multitude of selection criteria (for example, customer types, countries, brands, groups or salesman). Once a pool of sales orders has been selected, they will be allocated by priority and the delivery dates on the sales orders. Both trial and actual run options provide the user with a choice of reports detailing exactly which orders did and did not get allocated with reasons why. Facilities exist to allocate all styles received in a defined date range and automatically apportion the stock quantity to the customer’s order quantity where a shortage occurs.
Manual allocation allows the user to choose exactly which order lines should be allocated and is particularly useful when stock is being run down and multiple order lines need to be modified to spread the allocation.
STYLEman also supports soft allocation where the expected delivery of a sales order line is continually calculated to allow operators the ability to predict to the customer when the order could be satisfied.
Picking tickets are generated for sales orders using either bulk automatic and manual allocation, and orders can be picked from either an allocated or open status.
Bulk picking uses rule sets to define which orders should be selected for picking by use of a multitude of selection criteria (for example, customer types, countries, brands, groups or salesman). Both trial and actual run options provide the user with a choice of reports detailing exactly which orders did and did not get picked with reasons why, which can include customer over credit limit, customer over terms, minimum order pick percentage and minimum percentage of key sizes.
Manual picking allows the user to choose exactly which order lines should be picked.
The warehouse(s) can contain both pick face and bulk locations if required and automatic replenishment of stock from the bulk to pick face locations may be triggered during a pick run. Bulk summary reports can be produced where a bulk pick is performed to satisfy a packing station.
For Pick and Pack operation, carton packing can be performed using scanners with the immediate production of a packing list and carton label.
If orders have been picked well in advance of the delivery requirement they can be packed away using the “Pack & Hold” facility. This allows all documentation to be produced and the goods to be located in a holding area ready for despatch.
The dispatching program in STYLEman allows for a number of different options. Multiple picking tickets can be consolidated onto one dispatch and multiple dispatches can be combined onto one invoice. Invoices can be created in the ledger immediately at despatch or later as required by the customer. Multiple invoices can be consolidated up to a weekly or monthly invoice for the customer.
Documentation produced at despatch includes despatch notes, carton labels, carrier consignment notes, ASNs and commercial invoices.
STYLEman has been designed from the outset to cater for the production and distribution of items with a colour/size matrix. The system also allows the use of a second size dimension such as leg lengths, bra cups, or shoe widths if required. It’s a multi-level solution that allows for data to be entered at any level in the matrix so, for example, budget costings, costs or prices can be entered at any level of style, colour, fitting or size as appropriate.
If you’re a larger organisation with multiple trading companies, you’ll appreciate the Central Style Maintenance functions where you centrally control all aspects of a style except those that the individual marketing companies are allowed to modify (for example, descriptions, costs or prices).
STYLEman supports a number of different pack options including: single colour/single size, single colour/multi-size, multicolour/multi-size, multi-style/colour merchandise packs and promotion sets.
Sales Order Capture
Sales orders from your customers can be entered into STYLEman in a variety of different ways: imported from spreadsheets, EDI or manually through the efficiently simple Order Entry program. They can also be entered directly by salesmen or customers from STYLEman Mobile, a Tablet and browser-based portal.
The system supports Forward and Stock orders, and provides real time availability quantities so you can reliably inform the customer of what’s available today, next week, next month etc. Online credit checking provides immediate feedback on the state of the account during order capture.
We provide a comprehensive suite of order book management tools that include:
- Mass order duplication
- Single order duplicate and change
- EDI gateway
- Contract call-offs
- Range rationalisation to switch products after the selling period
- Multiple item substitutions
- Customer cancellation letters
If you have multiple brands with different sales people selling into one account with different commissions and trading terms, STYLEman order processing takes care of it.
Finished Goods Purchasing
Finished goods (fully factored or CMT) can be purchased manually by the operator (for a grouping of sales orders or back-to-back) or generated automatically from the suggested purchase orders module.
A style purchase order can contain multiple styles with multiple delivery dates if required. The critical path attached to every style purchase order ensures the relevant personnel are notified when an event becomes imminent. Full delay history is maintained with reason codes and number of days for later supplier performance analysis.
Style purchase orders can be raised as unconfirmed, requiring authorised personnel to approve and confirm before sending to the supplier.
Multiple currency costing with budget and actual exchange rates allow you to accurately compare your budget style costs to the actual receipt costs.
Purchase orders from multiple suppliers can be consolidated and put onto one shipment for simple inbound tracking and apportionment of freight invoices. Containers, bills of lading and letter of credit details can all be recorded.
Stock receipts and GRN generation can be performed using Wi-Fi scanners in multiple warehouses and locations.
Warehouse Management in STYLEman can be controlled by a paper-based system, or by a Wi-Fi based warehouse management module that allows paperless control of warehouse activity.
Facilities exist in STYLEman to manage putaway rules, monitor warehouse and operative activity and analyse operative performance.
The STYLEman returns module starts with the issuing of a return authorisation to the customer and this is typically a customer service function. Facilities exist to record as much information as the customer can give regarding the returns and to generate the next sequential authorisation number.
The warehouse is normally the next link in the return chain. They can see details of authorisations that have been issued but have not yet arrived at the warehouse. As goods come in, the warehouse can enter a goods returned note into STYLEman. Ideally this is related to an authorisation but this is not mandatory.
The warehouse may have time to fully QC the returns and assign a quality code (perfect/seconds/scrap) to the item along with a reason for the return. If the warehouse does not currently have time for the full QC process, they can still book the goods in for later QC.
The next link in the chain is the office to create a credit note. They can see all outstanding authorisations and GRNs in the warehouse. Once a GRN is fully QC checked, it can be credited (a credit note can also be created without a GRN if required). If the credit office can relate the goods returned to an original invoice, this will help with pricing of the credit note. If the original invoice is not known, STYLEman will locate the lowest price available for that customer over a specified time.
Credit notes can also be created for extra values (for example, carriage) and non-stock returns still related to the original product invoiced (such as overcharges or short deliveries).