Training
Unless specifically requested, we operate on a “train the trainer” basis, whereby the training is focused on key users within the business, whose role is then to pass the knowledge on to their teams.
Often, these key users will be responsible for documenting the business process within a company, which makes the task of training new recruits easier.
In general, training is delivered on a just-in-time basis, so that the knowledge is fresh and relevant to those being trained. Training is generally delivered on-site and is tailored specifically to each customer.